Privacy Policy

Last updated: 27 May 2025

At TerraPilota, accessible from https://terrapilota.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal data:

• Information you provide voluntarily: e.g. when you fill out contact forms or sign up for updates.
  
  
• Usage data: including IP address, browser type, pages visited, time spent on pages, and other analytical data.
  
  
• Cookies and similar technologies: to enhance user experience and analytics.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website.
  
  
• To improve, personalise, and expand our website.
  
  
• To understand and analyse how you use our website.
  
  
• To communicate with you, including customer service and updates.
  
  
• To comply with legal obligations.
  
  

3. Legal Basis for Processing (under GDPR)

We process your personal data on the following bases:

• Your consent.
  
  
• Performance of a contract.
  
  
• Compliance with a legal obligation.
  
  
• Our legitimate interests, such as improving our services and website.
  
  

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers: who help us operate and improve the website.
  
  
• Legal authorities: where required by law or to protect rights, property, or safety.
  
  

5. International Transfers

Your information may be processed outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

• Access your personal data.
  
  
• Rectify inaccurate data.
  
  
• Erase your data (‘right to be forgotten’).
  
  
• Restrict or object to processing.
  
  
• Data portability.
  
  
• Withdraw consent at any time (where applicable).
  
  

To exercise these rights, contact us at: [insert email/contact form link]

8. Cookies

We use cookies to improve your experience. You can manage or disable cookies through your browser settings. For more information, see our [Cookie Policy].

9. Security

We take appropriate technical and organisational measures to protect your data. However, no internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “last updated” date shown above.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: contactus@terrapilota.com